Tappet Privacy Policy

Effective Date: February 27, 2025

Tappet is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social networking platform designed for the social sector. By using Tappet, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Registration Information

When you create an account, we collect:

• Email address
• Password (stored encrypted)
• Account verification information

1.2 Profile Information

To facilitate professional networking in the social sector, we collect:

• Name (first and last)
• Profile photo
• Current organization name and title
• Professional background
• Memberships
• Board and committee affiliations
• Geographic location (for community-based features)

1.3 User-Generated Content

We collect and store content you create on the platform, including:

• Posts and their associated metadata (topic tags, visibility settings, timestamps)
• Comments on posts
• Event details (dates, times, locations)
• Photos and images you upload
• Social interactions (acknowledgments/likes, event attendance, relationships/connections)

1.4 Usage and Interaction Data

To maintain platform functionality and calculate social capital scores, we collect:

• Posts you create and their visibility settings (Public, Community, Relationships)
• Interactions with other users' content (comments, acknowledgments, event attendance)
• Relationship connections you establish with other users
• Search queries within the platform
• Community radius settings for geographic visibility

1.5 Location Information

We collect and use location data to:

• Determine your community for community-based post visibility
• Enable geographic filtering of content
• Display event locations
• Allow you to set and adjust your community radius

1.6 Technical Information

We automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device information
• Log data and error reports

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Platform Operations

• Create and manage your account
• Authenticate your identity and secure your account
• Display your profile to other users within your community or relationships
• Enable you to create, share, and view posts based on visibility settings
• Facilitate connections and relationships between users
• Allow commenting, acknowledgments, and event attendance tracking

2.2 Content Delivery

• Display posts in news feeds based on visibility settings (Public, Community, Relationships)
• Enable geographic filtering of community content
• Provide search functionality for posts and users
• Generate and display business cards and QR codes for profile sharing

2.3 Social Capital and Engagement

• Calculate and display social capital scores based on platform engagement
• Track and display interaction metrics (comment counts, acknowledgments, event attendance)

2.4 Communication

• Send account verification emails
• Send administrative communications about your account or the platform
• Respond to your inquiries and support requests
• Notify you of relevant platform updates or policy changes

2.5 Platform Improvement and Security

• Monitor and analyze platform usage to improve functionality
• Detect, prevent, and address technical issues and security threats
• Enforce our Terms of Service and prevent misuse
• Maintain data accuracy and integrity

3. Information Sharing and Disclosure

3.1 Sharing Within the Platform

Your information is shared with other users based on your chosen visibility settings:

• Public Posts: Visible to anyone in your geographic area, including non-registered users (view-only)
• Community Posts: Visible to registered users within your selected geographic radius
• Relationship Posts: Visible only to users you have established connections with
• Profile Information: Your profile (name, photo, organization, title, background, memberships, boards/committees) is visible to all registered users

3.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the platform, including:

• Cloud hosting services (AWS)
• Email delivery services (Amazon SES)
• Map services (OpenStreetMap)

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent or investigate potential wrongdoing
• Protect the safety of users or the public

3.4 Business Transfers

If Tappet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our platform of any change in ownership or uses of your personal information.

3.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted password storage
• Secure data transmission (HTTPS/SSL)
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Your data is retained while your account is active
• Deleted Accounts: When you delete your account, your login credentials and personally identifiable information are removed. Your posts and comments are anonymized and archived to preserve the integrity of community discussions
• Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes (e.g., dispute resolution, fraud prevention)

6. Your Rights and Choices

You have the following rights regarding your information:

6.1 Access and Update

• Access and review your profile information at any time
• Update or correct your profile details, organization, and affiliations
• Change your password and email address
• Adjust your community radius and geographic settings

6.2 Content Management

• Edit or delete your posts and comments
• Control visibility settings for each post (Public, Community, Relationships)
• Manage your relationships and connections
• Remove acknowledgments and event attendance

6.3 Account Deletion

• Delete your account at any time
• Upon deletion, your personal information is removed and your content is anonymized
• Some information may be retained in anonymized form for platform integrity

6.4 Communication Preferences

• Opt out of non-essential communications
• Manage notification settings

6.5 Data Portability

You may request a copy of your data in a structured, commonly used format by contacting us at support@tappet.org.

7. Children's Privacy

Tappet is intended for professional use by individuals affiliated with the social sector and is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will promptly delete that information. If you believe we have collected information from a child under 16, please contact us immediately at support@tappet.org.

8. Third-Party Services

8.1 OpenStreetMap

We use OpenStreetMap for map data and display. When you use map features on Tappet, you may be subject to OpenStreetMap's privacy practices. Please review their privacy policy at wiki.osmfoundation.org/wiki/Privacy_Policy and copyright information at www.openstreetmap.org/copyright.

8.2 Amazon Web Services (AWS)

We use AWS for hosting and infrastructure. AWS's data processing practices are governed by their privacy policy, available at aws.amazon.com/privacy/.

9. State-Specific Privacy Rights

9.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (Note: Tappet does not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@tappet.org.

9.2 European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Our legal basis for processing your information includes: consent, contractual necessity, compliance with legal obligations, and legitimate interests. To exercise your rights, contact us at support@tappet.org.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Tappet, you consent to the transfer of your information to the United States and other countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Effective Date" at the top
• Sending an email notification for significant changes

Your continued use of Tappet after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@tappet.org
Platform: Tappet

13. Acceptance of This Policy

By creating an account and using Tappet, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use Tappet.

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Thank you for trusting Tappet with your information. We are committed to supporting the social sector through secure, privacy-conscious networking.